Effective Date: 22/10/2024
At Jaivik Roots, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
We collect personal information that you provide to us directly, such as:
- Personal Identification Information: Name, email address, phone number, etc.
- Transactional Information: Payment details, billing address, and order history.
- Other Information: Any other details you provide when contacting us or signing up for our services.
2. How We Collect Information
We collect your information in the following ways:
- When you make a purchase: When you place an order or book services, we collect your personal and payment details to process your transactions.
- When you subscribe to our newsletter or contact us: We collect your email address and any additional information you choose to share.
- Through cookies: We use cookies to improve your experience and gather insights on site usage (for more information, see our Cookie Policy).
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To process orders and provide services: We use your details to fulfill your orders, process payments, and provide customer support.
- To communicate with you: We may contact you regarding your orders, inquiries, or provide you with promotional offers, newsletters, and updates.
- To improve our website and services: We analyze site usage to enhance your experience and improve the functionality of our website.
- To comply with legal requirements: We may use your data to meet legal obligations or defend against claims.
4. Do We Share Your Information?
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:
- Payment processing: We work with third-party payment processors to complete transactions.
- Shipping and delivery: We may share your information with shipping partners to ensure your order reaches you.
- Marketing and analytics: We may use third-party services to help us analyze traffic and run marketing campaigns (e.g., email marketing tools, Google Analytics).
We ensure that all third-party service providers have agreed to safeguard your data and use it only for the purposes specified by us.
5. Security of Your Information
We take reasonable steps to protect your personal information through physical, electronic, and administrative safeguards. While we employ industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
- Access and Update Your Information: You have the right to request access to the personal information we hold about you. You may also request that we update, correct, or delete your information.
- Opt-out of Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
- Cookie Preferences: You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.
7. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under the age of 18, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: hello@jaivikroots.in
- Phone: +91 9407 006464
- Address: Village: Fulsari, Behind Sendora Police Station, District: Raisen, Madhya Pradesh – 464551
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.